1. Introduction
Welcome to the BitLotte GDPR policy. This document explains how we collect, use, disclose, and safeguard your personal data under the General Data Protection Regulation. By using our services, you consent to the practices described in this policy.
2. Information we collect
We may collect personal and non-personal information — including data you provide directly (name, email, wallet address) and data automatically collected when you interact with our services (IP, device, usage events).
3. How we use your information
We use your information to provide and improve our services, personalise your experience, communicate operational updates, and comply with legal requirements. Lawful bases include contract performance, legitimate interest, consent, and legal obligation.
4. Disclosure of your information
We may share your information with trusted service providers (e.g. payment processors, email delivery, analytics), to meet legal requirements, or in the context of a business transfer. All recipients are bound by appropriate safeguards.
5. Your rights
You have the right to access, rectify, erase, restrict, and port your personal data, and to object to or withdraw consent for certain processing. You also have the right to lodge a complaint with your local supervisory authority. To exercise any right, contact us at [email protected].
6. Data security
We implement technical and organisational measures designed to protect your data from unauthorised access or disclosure — including encryption, access controls, regular security reviews, and staff training.
7. Changes to this policy
We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on the site with a clear effective date; please review periodically.
8. Contact us
Questions or requests about your GDPR rights? Reach out to [email protected].