1. Introduction
This policy sets out how BitLotte handles the information you share with us. By using the services, you agree to the data practices described here.
2. Information we collect
We collect both personal information — such as your name, email address, and wallet-related identifiers — and non-personal information including cookies, device attributes, and analytics data. We collect only what is necessary to run the platform and keep your account secure.
3. How we use your information
We process data to deliver and improve the service, provide personalised experiences, communicate important updates, and ensure platform security. We don't sell your information.
4. Data sharing and disclosure
User information may be shared in narrow circumstances: for legal compliance, with vetted service providers under confidentiality agreements, or as part of business operations such as payment processing. We always aim for the minimum data needed.
5. Your choices and controls
You can access, correct, or delete your personal information at any time via your account settings or by contacting us. You can withdraw consent, adjust privacy settings, and export your data.
6. Security measures
We protect user data with encryption in transit and at rest, strict access controls, regular security audits, and continuous monitoring. No system is perfectly secure, but we engineer for defense in depth.
7. Third-party links and services
BitLotte may link to external sites or integrate third-party services. Those parties have their own privacy policies; this policy does not extend to them.
8. Changes to this privacy policy
We may update this policy from time to time. Material changes will be communicated via in-app notice or email, with a clear effective date.
9. Contact us
Questions about your data or this policy? Reach out at [email protected].